General Policy

We understand that travel plans may change. Our refund and cancellation policy is designed to be fair to our customers while ensuring we can continue providing quality services. This policy applies to all bookings made directly with Param Eco Trips unless stated otherwise.

Cancellation by the Customer

Standard Tours & Activities

• Refund for cancellations made 7 days or more before the scheduled start time.
• No refund for cancellations made less than 7 days before the tour or for no-shows.
• A service charge may be applicable for cancilation.

Cancellation by the Company

We reserve the right to cancel tours for reasons including:

• Severe weather
• Safety or operational concerns
• Insufficient bookings
• Force majeure events (natural disasters, political unrest, etc.)

If we cancel, customers may choose between:

• A full refund, or
• Rebooking on an alternative date or tour of equal value

Refund Process

• Refunds are issued to the original payment method.
• Processing time is 5–10 business days, depending on your bank or provider.
• Any transaction fees, currency differences, or bank charges are non-refundable.

No-Show Policy

• Failure to arrive at the meeting point on time is considered a no-show.
• No refunds are provided in these cases.

Special Conditions

Some tours involving third-party providers (hotels, airlines, transport partners, or event tickets) may follow stricter cancellation rules. These will be communicated at booking.

Contact for Refunds

For cancellations, date changes, or refund inquiries, please contact:

Param Eco Trips

• Email: info@paramecotrips.com
• Phone: +91 9732648284
• Address: Godkhali Bus Stand, Basanti, South 24 Parganas, West Bengal - 743312